Review of The Professional Services Firm Bible (Hardcover)

If you operate or work at a professional services firm, this book is invaluable. After reading the review by Steve Powers in the Dallas Morning News, my interest peaked. The book touches every aspect of operating a midsize firm-from sales management and business development to writing proposals and recruiting. There is also a great CD-ROM that features diagrams, spreadsheets, checklists, and other useful resources. It is a very useful reference tool for beginners and pros alike!

Product Description
THE PROFESSIONAL SERVICES FIRM BIBLE

A comprehensive guide to every aspect of firm operation:

• Governance
  
• Organizational structure
  
• Compensation
  
• Sales management
  
• Marketing and advertising
  
• Business development
  
• Contract negotiations
  
• Intellectual property
  
• Writing proposals
  
• Strategic partnering
  
• Quality assurance
  
• Training and professional development
  
• Recruiting and retention
  
• Project management
  
• Risk management
  
• Finance and accounting
  
• Purchasing and procurement
  
• Vendor management
  
• Information technology
  
• Legal issues
  
• Office management
  

From the Inside Flap
The Professional Services Firm Bible is a comprehensive, sophisticated guide to every aspect of operating all types of mid-sized professional services firms-from law and accounting firms to consulting, real estate offices, and marketing companies. Focused primarily on growing firms with several to hundreds of professionals, it presents a wealth of expert advice for firm partners and managers who want to dramatically improve their business and keep their clients and professional staff happy.

Each chapter is written by a well-known expert practitioner who shares his or her knowledge, experience, and personal stories, providing a wide range of perspectives on a specific topic area. Together, these different voices present a complete set of best practices for modern firms, as well as practical, real-world solutions for every vital function-from sales and marketing to operations to human resources to staff management.

Focused on what it takes to successfully grow a small to mid-sized firm, readers will find field-tested advice on such important topics as:

• Building a sales approach that meets the needs of a growing firm
  
• Designing marketing, sales, and businessdevelopment strategies that really work
  
• Expanding firm business through the development of new product offerings and strategic partnerships
  
• Creating an optimal partnership and organization structure
  
• Managing and developing professional staff
  
• Accurately auditing and measuring the firm's performance and developing meaningful improvement plans
  
• Growing and leveraging firm assets and resources
  
• Designing the ideal information system for the firm
  
• Effective management of functional areas, including HR, finance, and accounting
  

Most important, readers will find specific policies for building a management and decision-making structure that ensures accountability and efficiency, as well as a wealth of management tactics specifically designed for small to mid-sized firms. Best practices offer invaluable help for back-office functions such as accounting, legal, and IT, while the accompanying CD-ROM includes diagrams, spreadsheets, checklists, and other useful tools. With expert guidance on every facet of professional services firm operation, The Professional Services Firm Bible is the one resource no firm can do without.

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