The chapter on goal development is particularly good in its recognition of the importance of the "axiological component" - the underlying values that define what is important to the client or customer.The authors walk the reader through a seven step process of goal development that includes describing the current situation (the "descriptive scenario"), defining the desired situation (the "normative scenario"), and developing an objectives tree with indices of performance that reflect client or customer values.
The book is loaded with realistic examples and case studies that can be used to provoke discussion and convey concepts.Many of the examples are drawn directly from the experience of the authors; others are drawn from current events involving difficult or controversial public policy decisions.This book is a great companion text for an advanced undergraduate or graduate course in systems analysis as well as an excellent reference book for practicing systems engineers and analysts.
Product Description
This book focuses on systems analysis, broadly defined to also include problem formulation and interpretation of proposed alternatives in terms of the value systems of stakeholders. Therefore, the book is a complement, not a substitute to other books when teaching systems engineering and systems analysis. The nature of problem solving discussed in this book is appropriate to a wide range of systems analyses. Thus the book can be used as a stand-alone book for teaching the analysis of systems. Also unique is the inclusion of broad case studies to stress problem solving issues, making How to Do Systems Analysis a complement to the many fine works in systems engineering available today.
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